Thinking about saying goodbye to HelloFresh? You’re not alone. Maybe the novelty has worn off, or your budget is feeling the pinch.
Whatever your reason, you’re in the right place to learn how to cancel hellofresh subscription without any hassle.
HelloFresh has been a go-to for many, delivering fresh ingredients and recipes right to your doorstep. But sometimes, even good things need to come to an end.
Whether you’re looking to save some cash, try your hand at meal planning, or just need a change, canceling your subscription is a straightforward process – if you know the right steps.
In this guide, we’ll walk you through everything you need to know about how to cancel hellofresh subscription.
We’ll cover the ins and outs of the cancellation process, important dates to keep in mind, and even some alternatives if you’re not quite ready to give up on meal kits altogether.
Plus, we’ll throw in some tips for those venturing back into solo meal planning.
How To Cancel HelloFresh Subscription?
So, if you’re ready to take control of your meal situation, stick around. We’ve got all the info you need to make this transition smooth and stress-free.
Let’s dive in and get you sorted!
Why People Cancel HelloFresh?
Before we get into the nitty-gritty of canceling, let’s talk about why you might be considering it.
You’re not alone – lots of people cancel for different reasons:
- Too expensive: Your budget might be tightening up.
- Bored with meals: Eating the same things over and over can get old.
- Too much packaging: All those boxes and plastic can feel wasteful.
- Want to cook on your own: Maybe you’ve gained confidence in the kitchen.
- Dietary changes: Your eating habits might have changed.
- Too much food: If you’re finding yourself with leftovers, it might not be the right fit.
Whatever your reason, it’s okay to move on if HelloFresh isn’t working for you anymore.
Things to Know Before You Cancel
Before you hit that cancel button, there are a few important things to keep in mind:
- Billing Cycle: HelloFresh works on a weekly cycle. You need to cancel before your next billing date to avoid charges.
- Cutoff Time: The cutoff for canceling or skipping a week is 11:59 PM PST, five days before your next delivery.
- Use Your Credits: If you have any credits on your account, use them before canceling. They’ll disappear once you’re no longer a member.
- Check for Promotions: Sometimes HelloFresh offers deals to keep you around. It might be worth checking if there’s a promotion that makes staying worth it.
- Consider Pausing: If you’re not sure about canceling completely, you can pause your subscription for a few weeks.
How to Find Your Billing Date?
Knowing your billing date is super important. Here’s how to find it:
- Log into your HelloFresh account
- Click on your name in the top right corner
- Select “Account Settings”
- Look for “Plan Settings” or “Billing Information”
Your billing date should be listed there. Mark it on your calendar so you don’t forget!
Step-by-Step Guide: How to Cancel HelloFresh Subscription?
Alright, let’s get down to business. Here’s how to cancel hellofresh subscription in a few different ways:
Method 1: Canceling on the Website
- Go to the HelloFresh website and log in
- Click on your name in the top right corner
- Select “Account Settings”
- Scroll down to “Plan Settings”
- Click on “Cancel Plan” (it’s usually under the “Status” section)
- Follow the prompts to confirm your cancellation
- Look for a confirmation email in your inbox
Pro Tip: HelloFresh might offer you some deals to stay. If you’re canceling because of the cost, this could be worth looking at.
Method 2: Canceling on the Mobile App
- Open the HelloFresh app and log in
- Tap on the “Account” icon (usually at the bottom)
- Go to “Account Settings”
- Look for “Plan Settings” or “Subscription Details”
- Tap on “Cancel Plan”
- Follow the steps to confirm
- Check for a confirmation message in the app
Remember: The app layout might look a bit different depending on your phone, but the steps should be similar.
Method 3: Canceling by Phone
If you prefer talking to a real person, you can cancel by phone:
- Call HelloFresh at 1-646-846-3663
- Choose the option for account changes or cancellations
- Tell the rep you want to cancel your subscription
- Provide your account details when asked
- Ask for a confirmation email or number
Tip: Call during business hours (Monday to Friday, 9 AM to 9 PM ET) for the best service.
What Happens After You Cancel?
Once you’ve canceled, here’s what you can expect:
- You’ll get a confirmation email
- Your account will stay active until the end of your current billing cycle
- You’ll still receive any boxes you’ve already paid for
- You won’t be charged for any future boxes
- You’ll lose access to any unused credits or rewards
Troubleshooting Common Cancellation Issues
Sometimes things don’t go as smoothly as we’d like. Here are some common issues and how to fix them:
- Can’t find the cancel button: Make sure you’re logged in and looking in the right place. If you still can’t find it, try using a different browser or the app.
- Cancellation didn’t go through: Double-check your account status. If it still shows as active, try canceling again or call customer service.
- Got charged after canceling: Check when you canceled and when your billing date was. If you canceled after the cutoff, you might still get one more box. If you’re sure you canceled in time, contact customer service.
- Lost access to the account after canceling: You should still be able to log in until your subscription fully ends. If you can’t, reach out to HelloFresh support.
Alternatives to Canceling
Not quite ready to say goodbye to HelloFresh? Here are some other options:
- Pause your subscription: You can pause for up to 8 weeks at a time.
- Skip weeks: If you just need a break now and then, you can skip individual weeks.
- Change your plan: Try switching to fewer meals per week or servings per meal.
- Try different recipes: If you’re bored, explore different meal options before quitting.
Here’s a quick comparison of these options:
Option | Good For | How to Do It |
---|---|---|
Pause | Long breaks | Go to “Account Settings” and select “Pause Subscription” |
Skip weeks | Occasional breaks | Go to your weekly menu and click “Skip Week” |
Change plan | Cutting costs | Go to “Plan Settings” and adjust your preferences |
New recipes | Beating boredom | Explore different menu options each week |
Other Meal Kit Services to Consider
If you’re leaving HelloFresh but still like the idea of meal kits, here are some alternatives:
- Blue Apron: Known for gourmet recipes and wine pairings
- Home Chef: Offers more customization options
- Sunbasket: Great for organic and special diet options
- EveryPlate: Budget-friendly option, owned by HelloFresh
Here’s how they stack up:
Service | Price Range | Best For |
---|---|---|
Blue Apron | $$$$ | Food enthusiasts |
Home Chef | $$$ | Picky eaters |
Sunbasket | $$$$ | Health-conscious, special diets |
EveryPlate | $$ | Budget shoppers |
Tips for Cooking Without Meal Kits
Ready to go solo in the kitchen? Here are some tips to make the transition easier:
- Plan your meals: Set aside time each week to plan what you’ll eat.
- Make a grocery list: This helps avoid impulse buys and forgotten ingredients.
- Prep ingredients in advance: Chop veggies and portion meats on the weekend.
- Start with simple recipes: Don’t overwhelm yourself with complicated dishes.
- Use a recipe app: Try apps like Mealime or Paprika for inspiration and organization.
- Buy versatile ingredients: Stock up on items you can use in multiple dishes.
- Learn some cooking basics: YouTube is great for quick cooking tutorials.
Saving Money on Groceries
One of the best parts of canceling HelloFresh is the potential to save money. Here are some tips:
- Buy in bulk: Get non-perishables and frequently used items in larger quantities.
- Shop seasonally: Fruits and veggies are cheaper when they’re in season.
- Use store brands: They’re often just as good as name brands but cost less.
- Check for sales: Plan your meals around what’s on sale that week.
- Use cashback apps: Apps like Ibotta or Checkout 51 give you money back on groceries.
- Freeze leftovers: Cook extra and freeze portions for quick future meals.
FAQs About Canceling HelloFresh
Let’s tackle some common questions about canceling:
- Q: Can I cancel HelloFresh after my first box?
A: Yes, you can cancel anytime, even after just one delivery.
- Q: Will I get a refund if I cancel mid-week?
A: HelloFresh doesn’t usually offer refunds for cancellations after the weekly cutoff date.
- Q: Can I rejoin HelloFresh after canceling?
A: Absolutely! You can sign up again anytime, often with new customer promotions.
- Q: What happens to my account data when I cancel?
A: HelloFresh keeps your data for a while in case you want to rejoin. You can request data deletion if you prefer.
- Q: Can I cancel for just a month and then restart?
A: Instead of canceling, you might want to pause your subscription for up to 8 weeks.
Final Thoughts on Canceling HelloFresh
Canceling a subscription can feel like a big step, but sometimes it’s the right move. Whether you’re looking to save money, try new things in the kitchen, or just need a change, it’s okay to move on from HelloFresh.
Remember these key points:
- Cancel before your cutoff date to avoid extra charges
- Use up any credits before canceling
- Consider alternatives like pausing or skipping weeks if you’re unsure
- There are plenty of other meal kit options if you’re not ready to cook solo
- Cooking on your own can save money and be fun with a little planning
Whatever you decide, pat yourself on the back for taking control of your meal situation. Cooking should be enjoyable, not stressful.
Whether that means sticking with HelloFresh, trying a new service, or becoming a kitchen wizard on your own, the choice is yours!
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